Policy Services Representative​

Bend, OR
Full Time
Entry Level

Join Us as a Policy Services Representative – Be the Backbone of Client Policy Support

Are you detail-oriented, customer-focused, and great at navigating processes? We’re looking for a dependable and organized Policy Services Representative to ensure smooth policy administration and top-tier client support.


Why This Role Matters:

📄 Policy Precision – Ensure every detail is correct and every policy is properly maintained.
🗣 Client Communication – Serve as a key point of contact for policy-related questions and updates.
🔄 Process Efficiency – Keep things moving with timely policy updates, endorsements, and service requests.
🚀 Growth-Oriented Career – Gain experience in a stable, rewarding industry.


What You’ll Do:

  • Process policy changes, updates, renewals, cancellations, and service requests.
  • Respond to client inquiries regarding policy terms, billing, coverage, and endorsements.
  • Collaborate with underwriting, sales, and customer service teams to ensure accuracy and seamless service.
  • Maintain detailed and accurate records in client databases and systems.
  • Identify and resolve discrepancies or issues related to policies and documentation.

Who You Are:

✔ Detail-driven and process-oriented
✔ Clear communicator with a service-first mindset
✔ Comfortable working with data entry and policy management systems
✔ Organized multitasker who thrives in a fast-paced environment
✔ Previous experience in insurance services, policy administration, or customer support is a plus


What’s in It for You:

✅ Competitive compensation and benefits
✅ Training and professional development opportunities
✅ A supportive team and collaborative environment
✅ Career advancement in a growing field


💬 Make Every Policy Count – Be the Person Clients Trust

As a Policy Services Representative, you’ll play a crucial role in ensuring clients experience smooth, accurate, and supportive policy management.

👉 Apply now and bring clarity, care, and confidence to every policyholder.

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