Client Engagement Manager

Burlington, VT
Full Time
Entry Level

Join Our Team as a Client Engagement Manager – Build Relationships & Drive Customer Success!

Are you passionate about fostering strong client relationships, enhancing engagement, and delivering exceptional customer experiences? We’re looking for a Client Engagement Manager to join our team! In this role, you’ll be responsible for ensuring clients receive maximum value from our solutions, driving satisfaction, retention, and long-term success.

Why You’ll Love This Role:

💼 Comprehensive Training – Whether you're experienced or new to client engagement, we provide the tools and support to help you succeed.
Flexible Work Schedule – Full-time or part-time opportunities with remote flexibility.
📈 Career Growth – Clear advancement paths into senior account management, customer success, or leadership roles.
💰 Competitive Compensation – Base salary plus performance-based incentives and bonuses.

Key Responsibilities:

✅ Develop and nurture long-term relationships with clients, acting as their trusted advisor.
✅ Drive engagement by proactively understanding client needs and aligning solutions to their goals.
✅ Monitor client satisfaction and identify opportunities for upselling, cross-selling, and service improvements.
✅ Work closely with sales, marketing, and product teams to enhance the customer journey.
✅ Analyze client feedback and engagement metrics to refine strategies and optimize customer retention.
✅ Lead onboarding, training, and ongoing support initiatives to ensure client success.

What We’re Looking For:

Exceptional communication and relationship-building skills
Proactive problem-solving approach with a customer-first mindset
Ability to analyze engagement data and develop strategic solutions
Strong organizational skills and ability to manage multiple client relationships
Experience in client engagement, customer success, or account management is a plus (but not required)

Perks & Benefits:

Paid training and continuous mentorship
Health insurance and retirement plan options
Incentive bonuses and performance recognition
Opportunities for career growth into leadership and strategic roles

🚀 Ready to Make an Impact?

If you’re excited to build strong client relationships and drive customer success, we’d love to hear from you!

👉 Apply now and join us as a Client Engagement Manager—where customer connections create lasting value.

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