Wealth Security Specialist

Portland, OR
Full Time
Entry Level

Join Our Dynamic Insurance Team as a Wealth Security Specialist – Design Experiences That Truly Matter!

Are you passionate about creating exceptional customer experiences and shaping every stage of the client journey? We are seeking a proactive, experience-driven Wealth Security Specialist to join our high-performing insurance and financial services team. In this role, you’ll lead initiatives to optimize the end-to-end customer experience, ensuring every interaction is seamless, personalized, and impactful.

Now Hiring: Wealth Security Specialist

Whether you’re an experienced CX professional or looking to grow into a strategic role, we provide the training, support, and tools to help you thrive in a meaningful career.

What You’ll Do:

  • Map, analyze, and enhance the entire customer journey from first touchpoint to long-term engagement.
  • Identify friction points and implement strategies that improve satisfaction, retention, and loyalty.
  • Collaborate with cross-functional teams to ensure a consistent, client-centric approach across all channels.
  • Leverage data and customer feedback to inform decisions and create continuous improvement plans.
  • Develop and manage customer experience frameworks, KPIs, and journey-based performance metrics.
  • Champion the voice of the customer, turning insights into actionable strategies that elevate service delivery.

Ideal Candidate Profile:

✔ Strong understanding of customer journey mapping and experience design
✔ Excellent communication and stakeholder collaboration skills
✔ Data-driven, with the ability to translate insights into strategy
✔ Strategic thinker with a customer-first mindset
✔ Highly organized, proactive, and adaptable
✔ Experience in customer experience, client engagement, service strategy, or insurance/financial services is a plus

Why Work With Us?

💼 Flexible Work Options – Remote, hybrid, or in-office available
📈 Career Advancement – Grow into leadership, strategy, or CX program management roles
💰 Competitive Compensation – Base pay plus bonuses and performance incentives
🧠 World-Class Training & Mentorship – Support to sharpen your skills and drive success
🏆 Recognition & Rewards – Get acknowledged for making a real difference in the customer experience
🏥 Health Insurance Available – For qualified team members

Redefine the Wealth Security Specialist – One Journey at a Time

If you’re ready to create meaningful customer experiences that fuel business growth and client trust, this is your opportunity to make a lasting impact.

👉 Apply today to become a Wealth Security Specialist —where strategy meets empathy, and service meets success.

(Success depends on effort, initiative, and continuous experience enhancement.)

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*