Client Experience Consultant

Join Our Dynamic Insurance Team as a Client Experience Consultant – Turn Data Into Actionable Strategy!

Are you passionate about understanding customer behavior and using data to drive business decisions? We’re looking for a Client Experience Consultant to join our growing insurance and financial services team. In this role, you’ll transform customer data into strategic insights that enhance the client experience, support growth initiatives, and shape our overall business strategy.

Now Hiring: Client Experience Consultant

Whether you’re an experienced data analyst or looking to grow into a role that combines research, analytics, and customer strategy, we offer the tools, training, and support you need to succeed.

What You’ll Do:

• Analyze customer behavior, trends, and preferences using quantitative and qualitative data.
• Develop reports and dashboards to visualize customer insights and key performance indicators (KPIs).
• Provide strategic recommendations to improve customer engagement, satisfaction, and retention.
• Collaborate with marketing, sales, and operations teams to guide customer-focused initiatives.
• Identify gaps, opportunities, and customer pain points through data analysis and journey mapping.
• Support segmentation efforts, campaign performance evaluations, and experience optimization strategies.

Ideal Candidate Profile:

✔ Strong analytical and critical-thinking skills
✔ Proficient in data analysis tools (Excel, SQL, Power BI, Tableau, etc.)
✔ Detail-oriented with a passion for uncovering insights in customer data
✔ Effective communicator with the ability to present complex data in a clear, actionable way
✔ Curious, proactive, and solutions-driven
✔ Experience in analytics, marketing research, customer experience, or business intelligence is a plus

Why Work With Us?

💼 Flexible Work Environment – Remote, hybrid, or in-office options available
📈 Career Development – Clear paths for growth in analytics, strategy, or leadership
💰 Competitive Compensation – Salary + performance-based incentives and bonuses
🧠 Ongoing Training & Mentorship – Learn from experienced professionals in data and strategy
🏆 Recognition & Rewards – Earn acknowledgment for your insights and impact
🏥 Health Insurance Options – Available for qualified team members

Your Insights Will Drive Real Impact

If you thrive on digging into data, identifying patterns, and making strategic recommendations that improve customer experiences and business performance—this is your opportunity to shine.

👉 Apply now and start your journey as a Client Experience Consultant—where your curiosity becomes a catalyst for growth.

(Individual success may vary based on effort, initiative, and impact of insights.)